Privacy Policy

1. Information We Collect

When you use Module Builder for PerfexCRM, we collect information that helps us provide, maintain, and improve our services.

1.1 Information You Provide to Us

• Account Information: When you purchase or register for Module Builder, we collect your name, email address, company name, and payment information.
• Communication: When you contact our support team, we collect your email address and any information you choose to provide.
• License Information: We collect license keys and domain information to verify legitimate usage of the software.

1.2 Information Collected Automatically

• Usage Data: We collect information about how you interact with our website and software, including pages visited, features used, and time spent.
• Device Information: We collect information about your device, including IP address, browser type, operating system, and referring URLs.
• PerfexCRM Environment: Basic information about your PerfexCRM installation (version, PHP version) to ensure compatibility.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Provide and Maintain Services: To deliver Module Builder functionality, process purchases, and manage licenses.
• Customer Support: To respond to your inquiries, troubleshoot issues, and provide technical assistance.
• Improve Our Products: To analyze usage patterns and enhance Module Builder features and performance.
• Security: To detect, prevent, and address technical issues, fraud, or security breaches.
• Communication: To send important updates, security notices, and product announcements.
• Compliance: To comply with legal obligations and enforce our terms of service.

3. Data Sharing & Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: We engage trusted third-party companies to process payments, provide analytics, and manage email communications. These providers are bound by confidentiality agreements.
• Legal Requirements: We may disclose information if required by law, court order, or to protect the rights, property, or safety of Module Builder, our users, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction.
• With Your Consent: We may share information with your explicit consent.

4. Data Security

We take data security seriously and implement appropriate technical and organizational measures to protect your information:

• Encryption: All data transmitted between your browser and our servers is encrypted using SSL/TLS technology.
• Access Controls: Access to personal information is restricted to authorized personnel who need it to perform their job functions.
• Regular Audits: We conduct regular security assessments and vulnerability scans.
• Secure Payment Processing: Payment information is processed through PCI-compliant payment gateways and is not stored on our servers.

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We encourage you to use strong passwords and maintain the security of your PerfexCRM installation.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for basic website functionality, such as authentication and security.
• Preference Cookies: Remember your settings, such as dark/light mode preference.
• Analytics Cookies: Help us understand how visitors interact with our website to improve performance.

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal obligations.
• Opt-Out: Unsubscribe from marketing communications at any time.
• Data Portability: Request transfer of your data to another service provider.

To exercise these rights, please contact us using the information in the "Contact Us" section below.

7. Third-Party Services

Module Builder integrates with PerfexCRM and may interact with other services you choose to use. We are not responsible for the privacy practices of third-party services. We recommend reviewing the privacy policies of:

• PerfexCRM – The CRM platform where Module Builder runs
• Payment Processors – Used for purchasing licenses
• Email Service Providers – Used for transactional communications

8. Children's Privacy

Module Builder is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us, and we will take steps to delete such information.

9. International Data Transfers

Our servers are located in South Africa. If you are accessing Module Builder from outside South Africa, please be aware that your information may be transferred to, stored, and processed in South Africa. By using our services, you consent to this transfer. We take appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our website with a new "Last Updated" date
• Sending an email notification to registered users
• Displaying a notice within the Module Builder interface

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: